We need evidence of your identity before we can give you a Queensland driver licence or replace an existing licence. This evidence may also be needed for other transactions, including registering a vehicle.
You can give us this evidence by showing your Queensland-issued:
If you do not have these, you will need to present 3 original evidence of identity documents:
You will have to show more documents if your:
All documents must be originals—photocopies and certified copies are not acceptable. The department may keep a copy of your evidence of identity documents or information about them to verify these documents with the issuing agency or a document verification service.
Category A documents show evidence of the legal existence of your name and date of birth.
All Category A documents must show your full legal name.
Australian photo driver licence
Note: Non-Queensland digital driver licences are not acceptable, the physical licence must be presented.
Department of Immigration and Border Protection or Department of Home Affairs
Note: an Electronic Travel Authority is not an acceptable evidence of identity document
Convention Travel Document
Note: a Titre de Voyage is an Australian issued convention travel document and a Document de Voyage is a convention travel document issued by another country.
Queensland Photo Identification Card or Laminated Queensland 18+ card (Issued after 1 January 1992)
Category B documents show evidence of the use of your name in the community. We will accept a Category B document that shows your initial/s and surname if it matches the full name on your Category A document.
Acceptable Category B documents include:
Services Australia BasicsCard
Debit or credit card—must include embossed or printed name.
If your card does not have your name or you have a passbook, your bank will need to provide a supporting letter confirming your full name and address linked to that account
*Digital versions of these documents can be presented for in-person transactions only. Customers must, when presenting a digital copy, login to the relevant app and show the card within their digital wallet. Screen shots or printed copies are not accepted.
If you have changed your name, or the details of your name are different on your identification documents, you must show an original, official document that provides evidence of your change of name.
| Acceptable document | Status |
|---|---|
| Australian marriage certificate (not a ceremonial certificate) | Issued by relevant Registrar of Births, Deaths and Marriages |
| Australian civil partnership/relationship certificate | Issued by relevant Registrar of Births, Deaths and Marriages |
| Australian Change of Name certificate | Issued by relevant Registrar of Births, Deaths and Marriages |
| Australian birth certificate (amended with/without notations) | Issued by relevant Registrar of Births, Deaths and Marriages |
| Divorce papers (must show the name being reverted to) | Issued by relevant court |
| Deed poll | Issued before 1 February 2004 |
We will accept an official overseas marriage certificate if you also provide:
The overseas marriage certificate must show an official crest and the registration number. If the marriage certificate is not in English, a recognised English translation from a translator approved by the National Accreditation Authority for Translators and Interpreters (NAATI) is required.
If your evidence of identity document does not show your current home address in Queensland you will need to prove that you live in Queensland.
Bank statements cannot be accepted as proof of your address
| Acceptable document | Status |
|---|---|
| A category A or B Evidence of Identity (EOI) document which includes your residential and/or garaging address | Current |
| Electricity, gas, internet or telephone account Note: A mobile phone account is not accepted. | Current |
| Queensland land tax valuation notice | Current |
| Queensland local government rates notice | Current |
| Contract of property purchase, lease/rental document, mortgage/land ownership certificate | Current |
| Australian Tax Office (ATO) assessment To avoid identity theft, the Australian Taxation Office recommends that you block out your tax file number before you submit this document. | Current or previous financial year |
| Australian Tax Office (ATO) File Number Confirmation To avoid identity theft, the Australian Taxation Office recommends that you block out your tax file number before you submit this document. | Issued within the last 2 years |
| Australian Electoral Commission document (such as acknowledgement of electoral enrolment letter or electoral enrolment card) | Current |
| Official letter from Centrelink or the Services Australia | Issued within the last 6 months |
| Health, property or travel insurance certificate | Issued within the last 6 months |
| Official letter from any Queensland/Federal government agency issued in the last six months | Issued within the last 6 months |
| Current serving members of the Australian Defence Force can use an interstate driver licence with a Queensland Address | Current or expired less than 2 years |
If you genuinely cannot show any of these documents to prove your address you can:
If you are under 18 and cannot show any of these documents to prove your address, you can:
If you are in Queensland on full-time permanent service with the Australian Defence Force (ADF) or the Defence Force Reserve and can’t provide evidence of your Queensland residential address from the acceptable documents list, you can provide a statement or confirmation from Defence Housing Australia. This can be a paper or electronic statement on Defence Housing Australia letterhead that includes your:
You must also show a current Australian Defence Force photo identification card.
Immediate family members with a current civilian ADF identity card can also use this option. An immediate family member is someone who:
If you are deployed and need someone to attend a transport and motoring service centre on your behalf, both you and your authorised representative must complete the Authority to represent Registered Operator Vehicle Registration Regulation (F5225) form.
Your authorised representative will need to present a Category A OR Category B document as evidence of identity for themselves.
They will need to provide any of the following as evidence of identity for you (original documents only):
Find out more about:
If you’re under 18 and don’t have identification that was issued by us (like a Queensland driver licence, marine licence or photo identification card), you may have access to fewer documents to use for evidence of identity. We've gathered examples of evidence that under 18s are most likely to have—refer to the evidence of identity and evidence of residency for the full lists.
Any documents you use for evidence of identity must be original – we can’t accept copies, scanned documents or certified copies.
You must present:
If your documents don’t include your Queensland residential address, you must also show proof that you live in Queensland.
If you have changed your name, or the details of your name are different on your identification documents (for example, if you have a different last name on some documents due to divorce), you must show evidence of your name change.
Category A documents show evidence of your legal name and date of birth.
We will accept an Australian birth certificate as evidence of your legal name and date of birth.
You must provide a full birth certificate (not an extract or a commemorative birth certificate).
You can apply for a replacement Queensland birth certificate if you don’t have one, or apply for one from your home state if you weren't born in Queensland.
If you don’t have an Australian birth certificate, we will accept a passport from Australia or another country.
The passport must be current or expired by less than 2 years.
We will accept a current Australian citizenship or naturalisation certificate.
We will accept any of the following documents issued by the Department of Immigration and Border Protection or Department of Home Affairs, for up to 5 years after the date of issue:
Category B documents show evidence of your name, in use within the community.
If your document has your initials and last name instead of your full name, we will accept it if it matches the full name shown on your Category A document.
We will accept a current Medicare card that you are listed on.
If you have a digital version of your Medicare card, you can present it by logging into the relevant app and showing the card to us. You can’t use a screenshot or print-out from the app.
You need to present your physical or digital Medicare card to us (in person), even if you provided your Medicare card details to enrol in PrepL.
We will accept a current student identity document (such as a student ID card) if it includes a photo.
If you have a digital version of a student identity document, you can present it by logging into the relevant app and showing us the document. You can’t use a screenshot or print-out from the app.
We will not accept school certificates or statements of enrolment.
Some banks allow customers who are under 18 to open an account.
We will accept a current debit, EFTPOS or credit card if your name is embossed or printed on the card.
If your name isn’t on the card or you have a passbook, you will need a supporting letter from your bank that confirms your name and the address linked to that account.
We will accept a current Services Australia BasicsCard as a Category B document.
If your evidence of identity documents don't show your current home address in Queensland, you will need to prove that you live in Queensland.
We will accept any of the following documents:
If you don’t have any of these proof of address documents, you can:
If you have officially changed your name, or your name is not the same on all of your identification documents, you must show evidence of your name change.
Items you may be able to use include:
If you cannot show a required evidence of identity document, you can get advice by:
Last updated: 5 August 2024If you need to authorise someone to represent you as the registered operator for the purposes of vehicle registration, see the Authority to represent Registered Operator Vehicle Registration Regulation (F5225) form.
The authorisation will be valid for 12 months from the date signed unless another timeframe is specified on the form in Part 3 (Other nominated duration).